Unfortunately, an order cannot be canceled once it has been shipped. However, if you call us at (570)344-1955 within 2 hours of placing your order, we can cancel & refund you.

Oh no! Don’t sweat. If you call us within 2 hours of placing your order, we can update the incorrect shipping address. However, if the gift has already shipped, it may be out of our control. Please call us immediately at (570)344-1955 to see if we can intercept with UPS.

You sure can! Just leave in the Order Notes what color scheme you prefer. If you don't specify, we curate based on your occasion. 

When delivering locally, we offer same day delivery up to 3pm. Local hand delivery is considered 30 miles from Scranton, Pennsylvania. After that, we ship through UPS and offer Ground Shipping (1-7 business days). If you need your UPS shipment to arrive sooner, please call us at (570)344-1955 within 2 hours of placing your order.

You can also check your Order Status here.

Uh-oh. At times, we will occasionally run out of a specific item. But don’t worry, we will replace it with something similar or something that will reflect the recipient & occasion.

Absolutely – as long as we have it! Just write in the ‘Notes’ section during checkout what you are looking for and what you want to substitute. If we have the item and its of similar pricing, we will do a good ‘ole swap!

Most products will have ingredients & allergens listed on their product page. But if you need further information, feel free to email us at info@nibblesbits.com or give us a ring at (570)344-1955.

You can purchase a gift card here!

You can check on your Order Status here or by phone at (570)344-1955. If you are a registered customer, you can view your order history and status by logging into your account in the top right corner of our website (next to the cart icon) and clicking on the "Order History" link.

We sure do! We hand deliver locally Monday – Saturday, before 3pm. Local hand delivery is considered 30 miles from Scranton, Pennsylvania. After that, we ship through UPS and offer Ground Shipping. If you need your UPS shipment to arrive sooner, please call us at (570)344-1955 within 2 hours of placing your order.

Local hand delivery (same day before 3pm) is based on county:

• Dunmore, Pennsylvania: FREE!
• Lackawanna County: $10
• Parts of: Wayne, Pike, Wyoming, Carbon, Susquehanna Monroe, Luzerne County: $10

Beyond hand delivery:

• UPS Ground East (1-3 business days): $19.99
• UPS Ground Central (2-5 business days): $24.99
• UPS Ground West (4-7 business days): $29.99

*Contact our store at (570) 344-1955 if you'd like to place an order from Alaska or Hawaii.

If you need your UPS shipment to arrive sooner, please call us at (570)344-1955 within 2 hours of placing your order.

If no one answers the door, our in house delivery drivers will first check with the recipient. If the recipient says we may leave it, we will in a safe, dry & restricted sunlight space. At times, we may leave your gift with a neighbor. If we ever have to leave a gift, we will document where, when & who took the gift. In this case, this is why phone numbers for both the recipient and customer are crucial. If we don’t feel it is safe to leave a gift, we will return it back to our store and call the customer.

If no one answers the door for a shipment through UPS, the driver will leave it. We can request signature, but be careful – after a few tries they will send it back to us.

*Note: If deliveries go back & forth between destination and our store front, you may be charged for another delivery. We will call the customer if this happens.