Do you deliver?
Do you deliver?
We sure do! We hand deliver locally Monday – Saturday, before 3pm. Local hand delivery is
considered 30 miles from Scranton, Pennsylvania. After that, we ship through UPS and offer
Ground Shipping. If you need your UPS shipment to arrive sooner, please call us at (570)344-
1955 within 2 hours of placing your order.
How much is delivery?
How much is delivery?
Local hand delivery (same day before 3pm) is based on county:
- Dunmore, Pennsylvania: FREE!
- Lackawanna County: $10
- Parts of: Wayne, Pike, Wyoming, Carbon, Susquehanna, Monroe, Luzerne County: $18
Beyond hand delivery:
- UPS Ground East (1-3 business days): $19.99
- UPS Ground Central (2-5 business days): $24.99
- UPS Ground West (4-7 business days): $29.99
*Contact our store at (570) 344-1955 if you'd like to place an order from Alaska or Hawaii.
If you need your UPS shipment to arrive sooner, please call us at (570)344-1955 within 2 hours of placing your order.
What if someone is not home for delivery?
What if someone is not home for delivery?
If no one answers the door, our in house delivery drivers will first check with the recipient. If
the recipient says we may leave it, we will in a safe, dry & restricted sunlight space. At times, we may leave your gift with a neighbor. If we ever have to leave a gift, we will document where, when & who took the gift. In this case, this is why phone numbers for both the recipient and customer are crucial. If we don’t feel it is safe to leave a gift, we will return it back to our store and call the customer.
If no one answers the door for a shipment through UPS, the driver will leave it. We can request signature, but be careful – after a few tries they will send it back to us.
*Note: If deliveries go back & forth between destination and our store front, you may be
charged for another delivery. We will call the customer if this happens.
What if I submitted the wrong address?
What if I submitted the wrong address?
Oh no! Don’t sweat. If you call us within 2 hours of placing your order, we can update the
incorrect shipping address. However, if the gift has already shipped, it may be out of our
control. Please call us immediately at (570)344-1955 to see if we can intercept with UPS.
When will my order arrive?
When will my order arrive?
When delivering locally, we offer same day delivery up to 3pm. Local hand delivery is considered 30 miles from Scranton, Pennsylvania. After that, we ship through UPS and offer Ground Shipping (1-7 business days). If you need your UPS shipment to arrive sooner, please call us at (570)344-1955 within 2 hours of placing your order.
You can also check your Order Status here.
Will I receive tracking information? Or will I be notified when my gift is delivered?
Will I receive tracking information? Or will I be notified when my gift is delivered?
You sure will! As soon as you place your order online, you will receive a few emails:
- Processing your order
- Order complete & out for delivery / or tracking number if shipped through UPS
- Delivered
You can also check your Order Status here.
Do you ship internationally?
Do you ship internationally?
If you live outside of the US and would like to place an order, please call our store at (570) 344-1955.